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How long will my product take to ship after I order it?Updated 22 days ago

Thank you for being a customer with Canopy, we're excited to become a part of your home!

We aim to ship out products within 3-5 business days of receiving an order. Once your item is ready to ship you'll receive an email with a tracking number that you can use to follow the progress as it makes its way to you.

You can search for your order tracking information here.

In the continental United States, once your order ships you should receive it within 5 to 7 business days, though these times may be elongated during the holiday season due to congestion with carriers. For orders in Canada, due to customs clearance, shipping may take up to 2 weeks.

Please note that some of our products may occasionally go on backorder. If this happens, we’ll display the backorder status and expected Ships By date directly on the product image on our site, and we’ll also include the expected date in your order confirmation email. 

If you have any questions or need assistance with your order, feel free to reach out to our customer support team. 



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