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Payments & Shipping

What to expect when you're expecting

Do you ship internationally?

Yes! Canopy items are available for purchase in the continental United States and Canada. We're hoping to expand even further soon! If you're located outside of the US or Canada and interested in becoming a Canopy customer please email us at

Do you ship to PO Boxes?

Sorry, we don’t ship to PO Boxes. Because we ship all of our products via UPS, we are only able to delivery to physical addresses.

How long will my product take to ship after I order it?

Thank you for being a customer with Canopy, we're excited to become a part of your home! Once your item is ready to ship you'll receive an email with a tracking number that you can use to follow the progress as it makes its way to you. In the

How much does shipping cost?

Shipping fees vary based on the overall cost of the items in your cart. But don't worry, we'll always let you know what shipping costs will be before your card is charged. Just add what you'd like to your cart, enter your address, and select the

How do I add a coupon to my order?

From time to time Canopy will send out special offers to customers subscribed to our email list. This is also the best way to learn about new launches and special offers! You can subscribe by going to our main page, scrolling all the way to the

Can I purchase a gift card?

Yes! Digital gift cards are available for all Canopy products here! We sell gift cards for the amounts aligned with our most common products, though all gift cards will apply to any purchase: $15 for the Canopy Humidifier Filter $40 for Canopy 3 oil

Do you offer discounts?

We offer discounts on the initial cost of both our Humdier and Diffuser when you enroll in a Subscription at the time of purchase! The Canopy Humidifier A standard Canopy Humidifier comes with one Filter and one of our Aroma Kits included for only

How does the referral program work?

So you love your Canopy Humidifier and you want to want to get your friends and family in on the action. Great news! Our referral program has been created so you give the people you love a discount and get your next replacement filter for free

How do I track my shipment?

When your order is ready to be shipped, you'll receive an email notification from us which will include a tracking number you can use to check its status. We process all orders as quickly as possible, but please allow 48 hours, from the moment of

What payment options are available?

At Canopy, we appreciate that every customer has unique preferences when it comes to making payments. That's why we offer a range of secure and convenient payment methods, tailored to suit your needs. Here are the payment options we provide to ensure

Can I buy a Canopy Humidifier with my HSA/FSA?

For upfront payment, at the moment we are only accepting credit or debit cards, Shop Pay, and PayPal, but you should be able to be reimbursed for your purchase through your Flexible Spending Account (FSA) or Health Savings Account (HSA). We have part

How do I update my billing information?

When you buy a product from Canopy we'll take your billing address at the time you make your purchase.  If you are enrolled in one of our subscription refill programs the card added during your most recent purchase will be used for those charges as