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Account & Subscription Management

Take control of your subscription to meet your needs

How do I reschedule my next Subscription refill?

Do you have an Aroma Kit or Replacement Filter on the way but you don't need one just yet? No worries! You can reschedule the next order in your Subscription from your Account Page with just a few simple steps. From your Account page select "Manage

Can I edit how many items I receive in each subscription refill?

Can I edit how many items I receive in each subscription refill? When you’re enrolled in a Canopy Subscription we’ll automatically create orders for you on a repeating basis. Currently, Canopy offers 3 subscriptions, all of which default to shipping

What is a Subscription?

At Canopy, our mission is to enhance both your living space and your well-being. We're all about self-care and creating an environment that supports your best life. We've designed our subscriptions with your convenience and enjoyment in mind.

How do I skip my next Subscription refill?

I need to skip my next Subscription refill Need to skip your upcoming Aroma Kit or Replacement Filter refill? No worries! You can skip the next order in your Subscription from your Account Page with just a few simple steps. From your Account page

How can I edit what I receive in each Subscription refill?

When you’re enrolled in a Canopy Subscription we’ll automatically create orders for you on a repeating basis. Currently, Canopy offers the following subscriptions, all of which default to shipping every 6 weeks: Replacement Filter Subscription 1

Can I swap between subscription types?

When you’re enrolled in a Canopy Subscription we’ll automatically create orders for you on a repeating basis. Currently, Canopy offers the following subscriptions, all of which default to shipping every 6 weeks: Replacement Filter Subscription 1

How can I reactivate my subscription?

Welcome back to Canopy! We're so glad you've decided to reactivate your subscription! If you've previously had a subscription with us it's easy to turn it back on and start receiving accessories on a regular schedule again. From your Account page

How do I cancel my Subscription?

We're sorry to hear that you're looking to cancel your subscription with Canopy. If you're looking to cancel a Replacement Filter Subscription please keep in mind that we recommend changing your filters every 6 weeks for optimal performance. If

How do I update my shipping address?

The below refers to how to update your shipping address. You can learn how to update your Billing Address here. When you buy a product from Canopy we'll take your shipping address at the time you make your purchase. We try to ship out new orders

What Aroma will I get in my next subscription refill?

When you have a subscription with Canopy we'll automatically send you the accessories you need for your unit every 6 weeks for a reduced price! If your subscription includes an Aroma Kit you'll receive 3 Aroma Oils with each refill. We rotate through