Want to return your unit?
Canopy has a 30-day return policy, which means you have 30 days after receiving your item to request a return and refund. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging
We’re so sorry to hear that! We take pride in delivering high-quality products, and we want to make this right. If your order arrived damaged, defective, or incorrect, please reach out to us as soon as possible using our contact form here. In your de
We're sorry to hear that you've changed your mind about bringing a Canopy product into your home. If you have any questions or concerns about your recent purchase please feel free to reach out to our team at [email protected], we'll be able to
We'll notify you once we’ve received and inspected your return, and let you know if the refund is approved. If approved, you’ll be refunded back to your original payment method. For the majority of payment methods refunds take between 1 to 3 business
If you’d like to exchange your Canopy product for a different color or model, we’re happy to help!. We process exchanges through our 60-Day Happiness Guarantee, which means you’ll need to return your original item first before placing a new order. If
Currently, Canopy does not sell individual replacement parts for purchase. Our goal is to ensure you receive the best value for your money when you invest in Canopy products, which is why we offer comprehensive solutions for your replacement part nee