What to expect when you're expecting
When your order is ready to be shipped, you'll receive an email notification from us which will include a tracking number you can use to check its status. We process all orders as quickly as possible, but please allow 48 hours, from the moment of
Thank you for being a customer with Canopy, we're excited to become a part of your home! Once your item is ready to ship you'll receive an email with a tracking number that you can use to follow the progress as it makes its way to you. In the
Shipping Protection lets you shop worry-free by covering your order from checkout to delivery, and even after. It includes both Free Returns + Exchanges and Package Protection for lost, stolen, or damaged shipments. With Package Protection, your orde
Yes! Canopy items are available for purchase in the continental United States and Canada. We're hoping to expand even further soon! If you're located outside of the US or Canada and interested in becoming a Canopy customer please email us at
Shipping fees vary based on the overall cost of the items in your cart. But don't worry, we'll always let you know what shipping costs will be before your card is charged. Just add what you'd like to your cart, enter your address, and select the
When you buy a product from Canopy we'll take your billing address at the time you make your purchase. If you are enrolled in one of our subscription refill programs the card added during your most recent purchase will be used for those charges as
We offer discounts on the initial cost of both our Humdier and Diffuser when you enroll in a Subscription at the time of purchase! The Canopy Humidifier A standard Canopy Humidifier comes with one Filter and one of our Aroma Kits included for only
At Canopy, we appreciate that every customer has unique preferences when it comes to making payments. That’s why we offer a range of secure and convenient payment methods, tailored to suit your needs. Here are the options available to ensure a seamle
For upfront payment, at the moment we are only accepting credit or debit cards, Shop Pay, and PayPal, but you should be able to be reimbursed for your purchase through your Flexible Spending Account (FSA) or Health Savings Account (HSA). We have part
Yes! Digital gift cards are available for all Canopy products here! We sell gift cards for the amounts aligned with our most common products, though all gift cards will apply to any purchase: $15 for the Canopy Humidifier Filter $40 for Canopy 3 oil
So you love your Canopy Humidifier and you want to want to get your friends and family in on the action. Great news! Our referral program has been created so you give the people you love a discount and get your next replacement filter for free